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Questions regarding the application process? We're here to help!
Click on one of the questions below to learn more!
Who should I include on my application?What if I forgot to add someone to my application?
How do I pay additional application-related fees and deposits?
When can I expect to hear from the Leasing Office regarding my application?
How do I sign my lease?
How much will my first payment be?
If I have a question that is not covered above, who should I contact?
Who should I include on my application?
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You should include everyone who will be living in the apartment, including those under the age of 18 and guarantors (if applicable). Everyone 18 and older will be listed as a leaseholder for your apartment.
- If you are the first person filling out the application, you will be prompted in Step 4 to invite, via email, all persons 18 and older to complete an individual application. For anyone under 18 years of age, only name and date of birth needs to be entered.
What if I forgot to add someone to my application?
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If your application has not yet been approved by the leasing office, simply login to your application, select Step 4 ("Additional Persons") from the left side menu and add the person.
- Be sure to contact us to let us know you added someone so we can ensure they are included in the approval process. Note: If your application has already been approved, contact us and we can help.
How do I pay additional application-related fees and deposits?
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When you login to your application, any outstanding charges will appear so you can easily make a payment.
- You can select Step 5 from the left side menu at any time to review a summary of your application fees.
When can I expect to hear from the Leasing Office regarding my application?
We will contact you as quickly as possible! We know that you’ll be waiting to hear from us and our goal is to make this a fast and easy process for you.
How do I sign my lease?
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We have electronic lease signing which is super easy and convenient!
- After your application is approved, each leaseholder will receive an email with instructions to review and electronically sign the lease.
How much will my first payment be?
Once your application has been approved, we will contact you by phone and send you a “welcome letter” via email, which will include the amount of your first payment and other important information about your move.
If I have a question that isn't covered above, who should I contact?
We are here to help you! We welcome you to contact us at the leasing office at (855) 984-0038 or [email protected].